Update the NR reason code to unauthorized.ġ0.The customer can update the NR reason code to unauthorized. The customer updates the NR reason code to unauthorized The client receives the dispute updated webhook from PayPal and updates the reason code accordingly.ĩ. PayPal sends the dispute updated webhook with new reason code. Open a dispute NR case on the PayPal side.The customer can update the reason code from NR to SNAD. The customer updates the NR reason code to SNAD The customer cannot open a dispute for the closed transaction.ĭispute updated webhook 8. The customer cannot open dispute for the closed transaction. Check whether the buyer can open a dispute for the transaction.After a dispute case is closed, The customer cannot open a dispute on the same transaction again. The customer cannot open a duplicate dispute for a transaction. The customer cannot open a duplicate dispute for a transaction The show dispute details call returns dispute details with CREDIT_NOT_PROCESSED, DUPLICATE_TRANSACTION, INCORRECT_AMOUNT, PAYMENT_BY_OTHER_MEANS, CANCELED_RECURRING_BILLING, or OTHER reason code.ħ.Open a case with the CREDIT_NOT_PROCESSED, DUPLICATE_TRANSACTION, INCORRECT_AMOUNT, PAYMENT_BY_OTHER_MEANS, CANCELED_RECURRING_BILLING, or OTHER reason code on the completed transaction.The customer opens a transaction error dispute case. The show dispute details call returns dispute details with the UNAUTHORISED reason.For merchants, the format and identifiers of the notifications stay the same as other dispute types. In this case, the buyer and merchant receive different dispute IDs. Note: When testing unauthorized disputes, the merchant can file the dispute as the buyer. The customer chooses a completed transaction to open an unauthorized case. The show dispute details call returns dispute details with MERCHANDISE_OR_SERVICE_NOT_AS_DESCRIBED reason.The show dispute details call returns dispute details with the MERCHANDISE_OR_SERVICE_NOT_RECEIVED reason.The customer chooses a completed transaction to open an NR case. The dispute lifecycle stage is INQUIRY.The show dispute details call returns the dispute details with the MERCHANDISE_OR_SERVICE_NOT_AS_DESCRIBED reason.The client receives the dispute created webhook.The action succeeds and the dispute created webhook is sent. Log in to the PayPal resolution center.The customer chooses a completed transaction to open an SNAD case. Learn about the acceptance test criteria to test your Disputes API integration.ĭispute created webhook 1. Disputes / Acceptance Test Criteria Disputes Acceptance Test Criteriaĭocs Current Last updated: October 12th 2021, 6:58:00 pm
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